Mgt 350

ends in Paradise, Part III Citigroup is todays pre-eminent financial operate company, with some 200 million customer accounts in more than 100 countries. The history dates back to the founding of Citibank in 1812, brink Handlowy in 1870, Smith Barney in 1873, Banamex in 1884, and Salomon Brothers in 1910 (Citigroup, 2010). Citigroup merchant ship maintain their reputation and success by strictly supervise their companys activities. The control mechanisms utilize by Citigroup ar the use of rules and regulations, monitoring, employees performance evaluation, and the use of customers surveys. Decision implementation Organization design begins with the creation of a strategy that is a placed of decision steerlines by which members will choose provide actions. The strategy is derived from clear, concise statements of purpose and vision (Autry, 1996). The control mechanisms used by Citigroup are the use of rules and regulations, monitoring, employees performance evaluation, and the use of customers survey. Citigroup has dress rules and regulations that every employee must comply with; these rules and regulations provides the managers with the necessary information to guide the employees, enforce the rules and regulations, provide order, and operate the business according to the set goals.

The monitoring process in use by Citigroups managers makes sure the employees are following the established rules and regulations, provide guidance, and at the same time it allows the manager to correct any errors in a timely manner. The performance evaluation at Citigroup is to value the employees work. The evaluation serves as a guide to the manager to pose in which areas the employees are strong and in what areas the employees need save training. The Citigroups customers survey provides the feedback needed to make improvements needed, what their areas of strengths are, the customers opinions about their services, and products. By taking into consideration the... If you want to labour a full essay, order it on our website: Ordercustompaper.com

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