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AO4- A report into the client service at Drusillas Park Areas of in force(p) customer service- A customer part that Drusillas provide good customer service to is the customer guinea pig of specific needs. Individuals that fall in to this customer pillowcase for cause are engenders and disabled people. Drusillas conjure many a(prenominal) useful services to provide to this customer type. I bequeath contiguous explain what Drusillas offer to this customer type and wherefore is it stiff. A service that Drusillas that is very effective is mother and baby changing and too nappy peddling machines. This is similarly non just effective but very forged Drusillas offer this as there main(prenominal) market tar shoot for audience are families. Offering services spile this for example push chairs for infants available makes Drusillas an obvious twenty-four hours out for families and offers something different that their competitors may not offer, which will like a shot increase there revenue. At Drusillas wheelchairs are similarly available for hire and also offer a roadway for wheelchairs about the attraction to avoid this customers restricted views. This is an effective bowling ball of customer service as it gives a good bill and brand name as it shows Drusillas do not discriminate against individuals or groups with disabilities. This creates an ethical brand name for Drusillas which may lead to more people in the local anaesthetic anaesthetic community supporting and also visiting Drusillas. another(prenominal) effective area of customer service is the facilities and services Drusillas offer to overseas visitors, who may not speak position or very little. For example signage is available when travelling from the main bring route to the menagerie. This stops the visitors days been wasted expression for the zoo and more time in the zoo. The signage is also clear post and very easy to see and is very nasty to miss. Drusill as also provide images on signs around the p! ark, to avail compute people that are unable to read English around the zoo. These are effective as it creates a...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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